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Anti-Discrimination Commission Queensland
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What's New

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Anti-Discrimination Commissioner resigns to join QCAT

Queensland Anti-Discrimination Commissioner Susan Booth spent her last day with the Anti-Discrimination Commission Queensland (ADCQ) on 16 November 2009, after more than 10 years with the organisation, six of which were spent in the role of Commissioner.

Susan resigned to take up a position as senior member with the Queensland Civil and Administrative Tribunal (QCAT), which will be officially launched on 1 December, 2009.

Access the media release here.

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2008-09 annual report

The Anti-Discrimination Commission Queensland annual report and financial statements for the year ended 30 June 2009 were tabled in Parliament on Friday 13 November 2009.

The report is also available on disc for people who do not have access to the web and hard copies can be obtained for people who have difficulty in accessing online publications by calling 1300 130 670 or TTY 1300 130 680.

report highlights

  1. ADCQ achieved record settlement rates of 66 per cent through conciliation, with 89 per cent of people satisfied or very satisfied with the handling of their complaints.
  2. The success rate for bringing complaints to resolution has risen from 40 per cent in 2003–04 to 66 per cent in 2008–09.
  3. Ninety-four per cent of matters where early intervention was attempted were resolved, an outstanding achievement for the Commission.
  4. Impairment and sexual harassment remain the largest grounds for complaint, at 24 and 15.8 per cent of complaints.
  5. ADCQ provided training to more than 5000 Queenslanders in government, private industry and community sectors, exceeded its target of 325 sessions (339 delivered) and recorded a 98 percent satisfaction rate with the training delivery.
  6. ADCQ contributed to multiple Queensland State Government policies and legislation, including the Guide Hearing and Assistance Dog Bill 2009 and the Adoption Bill 2009.

If you have any feedback on the annual report please send it to info@adcq.qld.gov.au

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Training calendar January to June 2010

The calendar of training sessions offered by the Commission in Brisbane from January to June 2010 is now available.

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It's OK to complain website

The It's OK to complain website is a joint initiative of independent agencies responsible for handling complaints.

The site outlines the role, responsibilities and powers of each agency and provides a link toeach agency's website.

Agencies covered include: Anti-Discrimination Commission Queensland, Crime and Misconduct Commission, Commission for Children and Young People and Child Guardian, Health Quality and Complaints Commission, Queensland Ombudsman, Commonwealth Ombudsman, Financial Ombudsman Service, Office of Fair Trading, Energy Ombudsman Queensland,Telecommunications Industry Ombudsman, Superannuation Complaints Tribunal, Fair Work Ombudsman, Legal Services Commission Queensland and the Private Health Insurance Ombudsman.

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National Anti-Discrimination Information Gateway

The National Anti-Discrimination Information Gateway is now on line.

Maintained by the Federal Attorney-General’s Department, the home page states:

To assist individuals and businesses to navigate discrimination laws, this Gateway provides a snapshot of each anti-discrimination system including information about the grounds and areas of public life on which a complaint can be made in each jurisdiction. Individuals and businesses can also find contact details for each anti-discrimination Commission, anti-discrimination board or human rights commission through this gateway.
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Charter of Rights submission

The Anti-Discrimination Commission Queensland made a submission to the National Human Rights Consultation Secretariat for its consideration into protecting and promoting human rights and corresponding responsibilities in Australia.

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Tracking Your Rights

Tracking Your Rights is a social justice community information resource for the Aboriginal and Torres Strait Islander peoples of Queensland.

It contains recently updated information about discrimination in areas of life covered by the Anti-Discrimination Act 1991.

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Information on this site is provided in various formats: as web pages, as Word documents word document in rtf format. and in Adobe Acrobat PDF Adobe Acrobat pdf logo. format. See here for detailed information on document formats.

 

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© 2002 Anti-Discrimination Commission Queensland;     last amended 17 November 2009 End of page.